Privacy Policy

Last Updated: September 25, 2025

1. Introduction

Welcome to Bankroll ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (the "Service"). Bankroll is a fundraising platform that allows users to create and manage fundraising campaigns for their events and participate in community features.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

  • Register for an account: Name, email address, phone number, and profile information
  • Create fundraising campaigns: Campaign title, description, fundraising goals, event details, images, and related content
  • Make pledges or donations: Payment information, pledge amounts, and transaction details
  • Join communities: Community preferences, interests, and participation data
  • Contact us: Messages, feedback, and support requests

2.2 Information Collected Automatically

When you use our Service, we may automatically collect certain information, including:

  • Device Information: Device type, operating system, unique device identifiers, and mobile network information
  • Usage Data: App usage patterns, features accessed, time spent on the app, and interaction data
  • Location Information: General location data (if you grant permission) to show relevant campaigns and communities
  • Log Information: IP address, access times, pages viewed, and app crashes

2.3 Information from Third-Party Sources

We may collect information from third-party sources, including:

  • Social Media: If you connect your social media accounts, we may access profile information, contacts, and other data you authorize
  • Payment Providers: Transaction information and payment verification data
  • Analytics Services: Usage statistics and performance metrics

2.4 Contacts Access

With your explicit permission, we may access your device contacts to:

  • Help you find friends who are already using Bankroll
  • Suggest people you might want to invite to your campaigns
  • Facilitate sharing of campaigns with your network
  • Enable community invitations and connections

Note: We only access contacts with your explicit consent, and you can revoke this permission at any time through your device settings.

3. How We Use Your Information

We use the information we collect for a range of operational, legal, security, and improvement purposes so that we can deliver and maintain the Service, protect users, and develop better features. These uses vary by the type of information and your permissions, and may include lawful bases such as consent, performance of a contract, legitimate interests, or legal compliance where applicable.

Common purposes include:

3.1 Service Provision

  • Create and maintain your account
  • Process fundraising campaigns and pledges
  • Facilitate community features and interactions
  • Provide customer support and respond to inquiries
  • Send important service-related communications

3.2 Platform Improvement

  • Analyze usage patterns to improve our Service
  • Develop new features and functionality
  • Ensure platform security and prevent fraud
  • Conduct research and analytics

3.3 Communication and Marketing

  • Send promotional communications about new features (with your consent)
  • Notify you about campaigns, communities, and activities that may interest you
  • Share updates about successful campaigns and community achievements
  • Provide personalized content and recommendations
  • Comply with legal obligations and regulatory requirements
  • Protect against fraudulent, unauthorized, or illegal activity
  • Enforce our Terms of Service and other policies
  • Resolve disputes and legal claims

4. Information Sharing and Disclosure

4.1 Public Information

The following information may be publicly visible on our platform:

  • Campaign details, descriptions, and images you choose to make public
  • Your public profile information (name, profile picture, bio)
  • Community posts and interactions you make publicly
  • Pledge amounts and supporter comments (if you choose to make them public)

4.2 With Other Users

We may share certain information with other users:

  • Campaign creators can see supporter information for their campaigns
  • Community members can see other members' profiles and activities within the community
  • Users you invite may see your name and profile information

4.3 With Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Service:

  • Payment Processors: To handle transactions and pledges securely
  • Cloud Storage Providers: To store and manage data
  • Analytics Services: To understand app usage and improve performance
  • Customer Support Tools: To provide efficient customer service
  • Marketing Platforms: To send communications (with your consent)

We may disclose your information if required by law or in good faith belief that such disclosure is necessary to:

  • Comply with legal process or government requests
  • Protect and defend our rights or property
  • Investigate potential violations of our Terms of Service
  • Protect the safety of users or the public
  • Respond to emergencies or urgent situations

4.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: Data transmission and storage encryption
  • Access Controls: Restricted access to personal information on a need-to-know basis
  • Regular Security Audits: Ongoing assessment of our security practices
  • Secure Payment Processing: PCI DSS compliant payment handling
  • Employee Training: Regular privacy and security training for our team

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. Specific retention periods include:

  • Account Information: Until you delete your account or request deletion
  • Campaign Data: For the duration of the campaign plus 7 years for financial record-keeping
  • Transaction Records: 7 years for tax and legal compliance purposes
  • Support Communications: 3 years for quality assurance and legal purposes
  • Usage Analytics: Aggregated and anonymized data may be retained indefinitely

You may request deletion of your personal information at any time, subject to legal and operational requirements.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

  • Request access to your personal information
  • Obtain a copy of your data in a portable format

7.2 Correction and Updates

  • Correct inaccurate or outdated personal information
  • Update your profile and account settings

7.3 Deletion

  • Request deletion of your personal information
  • Close your account and remove associated data
  • Withdraw consent for data processing where applicable
  • Opt-out of marketing communications
  • Manage contact access permissions

7.5 Objection and Restriction

  • Object to certain types of data processing
  • Request restriction of data processing in specific circumstances

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Children's Privacy

Our Service is not intended for children under the age of 13 (or 16 in the European Union). We do not knowingly collect personal information from children under these ages. If you become aware that a child has provided us with personal information without parental consent, please contact us immediately, and we will take steps to remove such information.

9. International Data Transfers

Your information may be processed and stored in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including:

  • Standard Contractual Clauses approved by regulatory authorities
  • Adequacy decisions by relevant data protection authorities
  • Other legally recognized transfer mechanisms

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and collect usage information. Types of cookies we use include:

  • Essential Cookies: Necessary for basic app functionality
  • Performance Cookies: Help us understand how you use our Service
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Used for targeted advertising (with your consent)

You can manage cookie preferences through your browser or device settings.

Our Service may contain links to third-party websites, apps, or services. This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or Service features. We will notify you of material changes by:

  • Posting the updated Privacy Policy in the app
  • Sending an email notification to your registered email address
  • Displaying a prominent notice in the app

Your continued use of the Service after the effective date of the updated Privacy Policy constitutes acceptance of the changes.

13. Regional Privacy Rights

13.1 California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

  • Right to know what personal information we collect and how it's used
  • Right to delete personal information (with certain exceptions)
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising your privacy rights

13.2 European Union Residents (GDPR)

If you are in the European Union, you have rights under the General Data Protection Regulation:

  • Lawful basis for processing your personal information
  • Right to access, rectify, erase, and restrict processing
  • Right to data portability and to object to processing
  • Right to withdraw consent and lodge complaints with supervisory authorities

13.3 Other Jurisdictions

We comply with applicable privacy laws in all jurisdictions where we operate and will respect your rights under local privacy legislation.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: privacy@bankrollapp.com
Phone: Your Phone Number
Mail: Gasobu Technologies
Bankroll Privacy Department
Your Business Address

Data Protection Officer: dpo@bankrollapp.com

For EU residents, you may also contact our EU representative:
EU Representative: EU Representative Details if applicable

15. Complaint Resolution

If you believe we have not addressed your privacy concerns adequately, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction:

  • US: Federal Trade Commission (FTC)
  • EU: Your local Data Protection Authority
  • UK: Information Commissioner's Office (ICO)
  • Other jurisdictions: Your local privacy regulator

Effective Date: September 25, 2025

By using the Bankroll app, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.